Module 4: Four Parts of A Good Apology

Module 4 Video will be released in July 2021! Stay tuned!

Access or Download: Module 4: Parts of a Good Apology — Facilitator Guide

Please take our SQUINCH survey after you use this module:



Learn the four parts of a good apology

Practice writing a good apology


The video will explain:

This module will introduce the elements of a sincere apology and guide the club members in practicing writing their own. 

  1. Heartfelt and sincere
  2. Accurate account of your decisions and actions that lead to the other person’s pain
  3. Accounts for impact
  4. Shows your reflection and lays out a plan for repair

During the meeting (Instructions given in the video)

  1. Think of a time you hurt someone’s feelings, either on purpose or accidentally. Write down in one sentence what happened, and we will return to this later. 


  1. Watch the video or discuss four parts of a good apology.


  1. A good apology is heartfelt and authentic. You have to mean it. You have to decide to make an apology. You can’t be forced, or it’s much less meaningful. 


  1. A good apology takes an accurate account of your decisions and your actions that led to the other person’s pain.


  1. A good apology accounts for the impact of your actions on the harmed person. This is true empathy. Whenever possible, link the person’s feelings to why. Why did they feel hurt? What is their story (if you know it)? This demonstrates that you understand the cause and effects of your actions and decisions. 


  1. A good apology shows your reflection on your actions and decisions. It lays out your plan to not cause harm to this person in the future. 


  1. Writing Prompt: Using the situation you brainstormed earlier, write an apology letter using the four points. 


  1. Pair up and read your letter to your partner. Give feedback. 


  1. Discuss as a group.


  1. Ask club members to take out their phones and fill out our survey about the module. If you take the survey, your club will be entered to win a prize! We plan to create more modules, so let us know what you want to learn about.


SQUINCH is a digital curriculum for GSA clubs (Gender and Sexuality Alliance/Gay Straight Alliance) to learn healthy relationship skills. Each module contains a video, facilitator’s guide and transcript. SQUINCH stands for Sharing Queer Understanding, Inclusion, Nonviolent Communication, and Health! SQUINCH is a project of the Health Equity Alliance for LGBTQ+ New Mexicans (HEAL Plus NM).



Each learning module can be a standalone discussion or activity for the club, and we encourage GSA student leaders to choose and lead the modules that most interest them.


GSA student leaders are encouraged to read the facilitator’s guide, play the video for the club, and host a discussion on each module. The facilitator’s guide has resources, additional discussion questions, and tips. Find the facilitator guides here:


The video portion of the module includes information, activities, discussion prompts, and quizzes.  Modules can be accessed in any order and any amount.  We do encourage starting with Module 1: Welcome & Group Agreements.


Each video has high quality closed captioning and transcripts.


Here is the SQUINCH playlist in order:

If you are looking for information about starting or supporting a GSA, contact New Mexico GSA Network.

We warmly appreciate the GSA youth advisors for providing feedback and direction for the development of this curriculum.